---
updatedAt: 2025-07-14T08:05:49.000Z
agentTools:
  projectIndex: https://vendy.readme.io/llms.txt
---

# Errors

## Overview

Vendy uses standard HTTP response codes to indicate the success or failure of an API request. Generally codes represent the following:

* Codes in the 2xx range indicate success
* Codes in the 4xx range indicate a failure given the information provided
* Codes in the 5xx range indicate an error with the Vendy servers (very uncommon)

In the occurrence of 4xx response code, Vendy will provide a JSON error code message that briefly explains the error.

## List of error messages

| Error                                 | Code | Description                                                                 |
| :------------------------------------ | :--- | :-------------------------------------------------------------------------- |
| ACCOUNT\_NOT\_FOUND                   | 201  | Account not found                                                           |
| ACCOUNT\_NOT\_ACTIVATED               | 202  | Account not activated. Check your email to activate it!                     |
| ACCOUNT\_INCORRECT\_PASSWORD          | 203  | Incorrect password                                                          |
| INVALID\_DATA                         | 204  | Data is invalid                                                             |
| ACCOUNT\_EXISTS                       | 205  | Account already exists                                                      |
| NOT\_CREATED                          | 206  | Data not created                                                            |
| NOT\_FOUND                            | 207  | Data not found                                                              |
| NOT\_UPDATED                          | 208  | Data not updated                                                            |
| ACCOUNT\_BLOCKED                      | 209  | Account blocked                                                             |
| LOGIN\_FAILED                         | 210  | Login failed                                                                |
| INCORRECT\_OTP                        | 211  | Incorrect OTP                                                               |
| OLD\_PASSWORD                         | 212  | New password cannot be same old password                                    |
| PASSWORD\_UPDATED                     | 213  | Password not updated                                                        |
| WALLET\_NOT\_SUPPORTED                | 217  | Wallet not supported                                                        |
| WEBHOOK\_NOT\_SUPPORTED               | 218  | Webhook not supported                                                       |
| WALLET\_NOT\_CREATED                  | 219  | Wallet not created                                                          |
| WALLET\_NOT\_IMPORTED                 | 220  | Wallet not imported                                                         |
| WALLETS\_NOT\_FOUND                   | 221  | Wallet not found                                                            |
| WALLET\_ADDRESS\_NOT\_CREATED         | 222  | Wallet address not created                                                  |
| TRANSACTION\_NOT\_BE\_CREATED         | 223  | Transaction not be created                                                  |
| ACTIVATION\_CODE\_INVALID             | 224  | otp is invalid or expired                                                   |
| UNAUTHORIZED                          | 229  | User not logged in                                                          |
| ACCOUNT\_NOT\_RESET                   | 232  | Password could not be reset                                                 |
| EXPIRED\_CODE                         | 234  | Password reset link expired. Please reset password again or contact support |
| INVITE\_CODE\_INVALID                 | 235  | Invite code is invalid                                                      |
| BALANCE\_NOT\_RETRIEVED               | 244  | Balance not retrieved                                                       |
| LOGOUT\_FAILED                        | 247  | Logout failed                                                               |
| INVALID\_RESET\_CODE                  | 248  | Invalid reset code sent                                                     |
| PUSH\_TOKEN\_EXISTS                   | 250  | Push token already exists                                                   |
| PUSH\_NOT\_STORED                     | 251  | Push token not stored                                                       |
| BALANCE\_INSUFFICIENT                 | 252  | Your balance is insufficient                                                |
| ONLY\_ACCOUNT\_IP                     | 253  | An account has already been created using this IP address                   |
| METRIC\_FAILED                        | 259  | Metric could not be loaded                                                  |
| USER\_NOT\_FOUND                      | 265  | User not found                                                              |
| RESET\_CODE\_NOT\_FOUND               | 272  | Reset code was not found                                                    |
| USER\_NOT\_DELETED                    | 273  | User account could not be deleted                                           |
| FAILED\_GLOBAL\_SETTING               | 274  | GlobalSetting setting could not be created                                  |
| UPDATED\_GLOBAL\_SETTING              | 275  | GlobalSetting setting could not be updated                                  |
| NO\_GLOBAL\_SETTING                   | 276  | GlobalSetting settings could not be retrieved                               |
| IP\_NOT\_BLOCKED                      | 277  | Ip could not be blocked                                                     |
| IP\_BLOCKED                           | 278  | IP has been blocked                                                         |
| IP\_NOT\_UNBLOCKED                    | 278  | IP could not be unblocked                                                   |
| BANK\_ACCOUNT\_EXISTS                 | 290  | You already have this bank account" };                                      |
| BANK\_ACCOUNT\_REMOVED                | 291  | Bank cannot be removed                                                      |
| BANK\_NOT\_DEFAULT                    | 292  | Bank could not be made default                                              |
| TRANSACTION\_AMOUNT\_INVALID          | 293  | Transaction amount does not match payment amount                            |
| INVALID\_SECURITY\_ANS                | 294  | The security question you provided is incorrect                             |
| INVALID\_ANSWER                       | 295  | Answer is invalid                                                           |
| PAYMENT\_NOT\_PROCESSED               | 297  | Payment could not be processed right now. Please try again later            |
| TRANSACTION\_NO\_PENDING              | 298  | No pending transaction found                                                |
| TRANSACTION\_STILL\_PENDING           | 305  | Transaction still processing. Please wait...                                |
| TRANSACTION\_NOT\_PROCESSED           | 306  | Transaction failed. Please try again later                                  |
| KYC\_NOT\_VERIFIED                    | 310  | You account has not been verified. Please complete KYC or contact support   |
| BALANCE\_NOT\_UPDATED                 | 318  | Balance not updated                                                         |
| BUSINESS\_NOT\_CREATED                | 324  | Business not created                                                        |
| BUSINESS\_NOT\_ACTIVE                 | 325  | Business not active                                                         |
| BUSINESS\_NOT\_FOUND                  | 326  | Business not found                                                          |
| BUSINESS\_NOT\_DELETED                | 326  | Business not deleted                                                        |
| TRANSACTION\_NOT\_FOUND               | 327  | Transaction not found                                                       |
| BANK\_ACCOUNT\_NOT\_FOUND             | 327  | Bank information not resolved                                               |
| PAYOUT\_NOT\_CREATED                  | 328  | Payout not created                                                          |
| PAYOUT\_NOT\_FOUND                    | 329  | Payout not found                                                            |
| PAYOUT\_ALREADY\_PROCESSED            | 330  | Payout already processed                                                    |
| PAYOUT\_NOT\_UPDATED                  | 331  | Payout not created                                                          |
| CHANNELS\_NOT\_FOUND                  | 332  | Channels not found                                                          |
| BUSINESS\_NOT\_UPDATED                | 333  | Business status not pending and cannot be updated                           |
| WALLET\_MULTIPLE\_CURRENCY            | 334  | You cannot have multiple wallets with the same currency                     |
| WALLET\_MULTIPLE\_TYPE                | 334  | You cannot have multiple wallets of the same type                           |
| WALLET\_NOT\_FUNDED                   | 335  | Wallet could not be funded                                                  |
| WALLET\_NOT\_DEBITED                  | 335  | Wallet could not be debited                                                 |
| WALLET\_BLOCKED                       | 336  | Your wallet has been blocked, withdrawals are not allowed                   |
| PUBLIC\_KEY\_INVALID                  | 337  | invalid public key, please check key or contact administrator               |
| TRANSACTION\_LIMIT\_EXCEEDED          | 338  | Amount exceeds transaction limit of \{limit}                                |
| TRANSACTION\_NOT\_REVERSED            | 339  | Transaction cannot be reversed                                              |
| TRANSACTION\_NOT\_COMPLETED\_REVERSED | 340  | Only successful transactions can be reversed                                |
| TOKEN\_NOT\_GENERATED                 | 341  | Token was not generated. Please try again later                             |