Collections Channels

Vendy provides a new payment gateway that debits customer accounts and accepts payments both offline and online.

Methods of Transaction

  • Request to pay (R2p) Mobile and web app

A merchant can request payment from its customers on a recurring basis or at the point of sale or purchase for goods and services through the Request to Pay service either on mobile or the web app.

  • Offline payments

Vendy has relationships with a number of telecommunications companies throughout Africa. Offline transactions on Vendy are enabled by USSD or SimToolkit channels pushed by merchants to customers end-to-end.

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Note

When a merchant initiates a payment request to a customer and selects USSD as the payment method, the customer will receive this request in a USSD format on their phone. All that the customer needs to do is to respond to the USSD pop-up messages on the phone screen to pay for goods/services.

* Online payment

Vendy has integrated with platforms such as WhatsApp, Telegram, and other relevant communication platforms to ensure that customers receive a merchant-initiated "Request to Pay" message for online payments.

  • Using the customer's GSM phone number (also known as an MSISDN), Vendy collects all available payment providers (bank, mobile money, etc.) to which the consumer is subscribed, and uses the phone number to allow debit on the user's money account.

Web Platform; To register as a merchant or customer click here.

Overview of the Offline Mobile Transaction Process

  1. Customers can pay with Vendy Payment Gateway via USSD or STK push.

  2. The Vendy Payment gateway sends an interactable USSD push message when a merchant initiates a "Request To Pay" via the Web, Mobile app, or WEB API.

  3. To complete a transaction, the customer does not need an internet connection.

  4. Customer will receive a pop-up notification that contains the list of banks attached to the phone number provided.

  5. Provide the Pin for whichever bank is chosen.

  6. Upon successful payment, the customer's money wallet will be debited, and the merchant's Vendy wallet will be credited.

Example of a USSD push checkout

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Overview of the Online Mobile Transaction Process

  1. Create a vendy account and sign up if you haven't.

  2. Add the item or items to your cart and proceed to check out.

  3. Choose the Pay with vendy option that will pop up on your screen.

  4. The merchant will push the payment request to you with your phone number.

  5. Customer will receive a pop-up notification that contains the list of banks attached to the phone number provided.

  6. Select which bank or banks you will like to be debited from.

  7. Provide the Pin for whichever bank is chosen.

  8. Once confirmed you will get a debit alert and a receipt will be sent to you via your bank and on your phone.

Example of An Online Mobile Checkout

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Overview of the Web Online Transaction process

  1. Create a vendy account and sign up if you haven't.

  2. Add the item or items to your cart and proceed to check out.

  3. Choose the Pay with Vendy option that will pop up on your screen.

  4. The merchant will push the payment request to you with your phone number.

  5. Customer will receive a pop-up notification that contains the list of banks attached to the phone number provided.

  6. Select which bank or banks you will like to be debited from.

  7. Provide the Pin for whichever bank is chosen.

  8. Once confirmed you will get a debit alert and a receipt will be sent to you via your bank and on your phone.

Example of a web checkout

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Overview of the WhatsApp online transaction process

  1. Create a vendy account and sign up if you haven't.

  2. Customers can pay with Vendy Payment Gateway via social media platforms such as WhatsApp, Instagram, and Facebook.

  3. When a merchant submits a "Request To Pay" through the Web, Mobile app, or WEB API, the Vendy Payment gateway sends an interactable message via social media platforms.

  4. To complete a transaction, the customer must have access to the internet.

  5. Customer will receive a pop-up notification that contains the list of banks attached to the phone number provided.

  6. Upon successful payment, the customer's money wallet will be debited, and the merchant's Vendy wallet will be credited.

Example Of a Whatsapp checkout process

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