Request refunds as a merchants.
After initiating a payout to your bank account from either the Sales or Commission balance; it usually takes 24-48hrs for settlements to be deposited into your provided bank account or mobile money wallet. If you do not receive your payment in your bank account after 48hrs;
Kindly reach out to the Vendy 24hrs Support Team via:
In-app chat: You can chat with the support team by clicking the Support icon in the Vendy Merchant App.
Email: [email protected]